My bracelet doesn't fit. Can it be resized?

Swap your unworn med ID for a different size of the same style within the first 30 days. Jeweler service fees are waived. We will charge your card on file for associated return shipping and handling fees.

  1. Fill out and print our Resize Request Form
  2. Enclose your bracelet along with the Resize Request Form in a padded mailer
  3. Ship it back us at:

Lauren's Hope
Attn: Resize
1425 Swift St
North Kansas City, MO 64116


Need it larger but don't want to send it in?
Contact us within the first 30 days to see what complimentary parts may be available to prevent you from having to send your bracelet in for resize.
Note: Please send your item in a padded mailer and enclose the appropriate Service Request Form. For interchangeable IDs, please keep your ID tag and send only the bracelet strand.
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